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Costa Sur Resort & Spa

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Costa Sur Resort & Spa

Carretera A Barra Navidad Km 4-456
Puerto Vallarta, JA, 48351 Mexico Map

This resort on the south side of Puerto Vallarta is located less than 10 minutes' drive from the Romantic Zone. Costa Sur is distinguished by extraordinary ocean views, and every unit overlooks the water. The area is low key and relaxed, with jungle-covered mountains meeting the Pacific. On-site amenities include a private natural seawater lagoon, great food, and a day spa.

Upon booking these accommodations, please review the email confirmation you will receive to verify that all accommodation and date information reflects the arrangements requested. The accommodations are for use by the Primary or Additional CondoDirect Traveler(s) and their accompanying guests.

Most accommodation providers require that you present a photo ID and credit card at the time of check-in.

Confirmation of your accommodations does not indicate that a particular view will be provided.

Security deposits may be required upon arrival. The amount and form of payment varies by accommodation provider. You are responsible for any imposed utility/energy surcharge, occupancy tax or similar tax, service charge, telephone connection fees, long distance charges, personal charges, and applicable amenities usage or housekeeping fees. Any such additional charges will be collected at the time of check-in or check-out.

Daily maid service is not provided at all accommodations. At some accommodations offering such a service, there may be an additional fee.

Parking is typically limited to one car. A parking fee may be charged. Some resorts may have no on-site parking, requiring the use of an alternate off-site facility at an additional fee. Prior arrangements must be made for parking motorcycles and/or any type of recreational vehicle (usually at an off-site location). Pets are not allowed on-site unless otherwise indicated.

Should you determine that you must cancel your reservation, please contact CondoDirect immediately by e-mail or by calling the Customer Service number specified on your confirmation email and be prepared to provide us with the following information:

Your name exactly as it appears on your confirmation email;
Your daytime telephone number; and
Your confirmation number as provided in your email confirmation.
Name of the accommodation and the dates of your reservations

Where you provide CondoDirect notice of your need to cancel 15 days or more prior to the check-in date of your accommodations, you will be eligible for a refund of the amount paid by you to CondoDirect for your reserved accommodations, less a non-refundable administrative fee. The date on which CondoDirect receives your notice of cancellation determines the amount of the administrative fee that will be deducted against the refund in accordance with the following schedule:

Where CondoDirect receives notice of cancellation 100 days or more prior to the check-in date, you will be issued a 100% refund of the amount paid.
Where CondoDirect receives notice of cancellation 61 days or more prior to the check-in date, you will be issued a refund of the amount paid, less a non-refundable administrative fee of 30%.
Where CondoDirect receives notice of cancellation from 60 to 15 days prior to the check-in date, you will be issued a refund of the amount paid, less a non-refundable administrative fee of 50%.
Where you provide notice of cancellation to CondoDirect 14 days or less prior to check-in, you will not be eligible for a refund.

During the use and occupancy of the reserved accommodations, you and your guests must observe the rules and regulations of the accommodation provider. In addition, you are responsible for any loss or damage to the accommodations caused by you and/or your guests.

If you intend to arrive for check-in after 5 PM local time, we recommend that you contact the resort prior to your arrival to notify them as such as some accommodations may have alternate after-hours registration locations.

ADDITIONAL INFORMATION Please review the Confirmation Certificate provided for each completed transaction to verify that all resort and date information reflects the vacation arrangements requested. The host accommodations are for use by the individual named on the Certificate and accompanying guests. The Certificate recipient must be over the age of 21.

The host unit may vary from the one indicated. The Certificate does not indicate that a particular view or unit location will be provided at the destination resort. If confirmed to multiple weeks at the same resort, you may be required to move to another unit for each week confirmed. Security deposits may be required. The amount and form of payment varies by resort and/or season, e.g. Spring Break. You are responsible for any imposed utility/energy surcharge, occupancy tax or similar tax, service charge, telephone connection fees, long distance charges, personal charges,and applicable amenities usage or housekeeping fees.
Ordinarily, daily maid service will not be provided. At those resorts offering such a service, it is usually at an additional fee. For additional resort or area information, please contact the host resort. Resort parking is typically limited to one car per unit. A parking fee may be charged. Some resorts may have no on-site parking, requiring the use of an alternate off-site facility at an additional fee. Prior arrangements must be made for parking trailers,boats,motorcycles and/or any type of recreational vehicle (usually at an off-site location). Pets are not allowed on-site unless otherwise indicated.
Although most travel is completed without incident, certain destinations and time periods may be of greater risk than others. We do not represent or warrant that travel to a particular location is either advisable or without risk, nor are we liable for damages or losses that may result from such travel. IF YOU ARE NOT A CITIZEN OF THE COUNTRY IN WHICH THE HOST RESORT IS LOCATED, YOU MAY WISH TO CONTACT THE APPROPRIATE AIRLINE, TOURIST OFFICE OR CONSULATE WITHIN YOUR COUNTRY OF RESIDENCE FOR ENTRY REQUIREMENTS AND/OR ADVISORIES. PLEASE BE AWARE OF IMPORTANT CHANGES TO REQUIRED DOCUMENTS FOR ENTRY INTO MANY COUNTRIES. Travel to the U.S.: To enter or re-enter the U.S. when crossing a U.S. border by air, sea, or land, a VALID PASSPORT or other secure, accepted document MUST BE CARRIED. Every effort has been made to ensure the accuracy of all information and rates (subject to change without notice) provided. Directions posted on alternate websites and GPS navigational systems are often outdated or incorrect. It is advisable to follow directions submitted by the host resort, as they appear on this Confirmation Certificate. You may contact the resort for clarification.

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